1800-PetMeds

I was then told my vet has to approve this prescription and that I had to get that info from my vet myself and mail it THEN they could proceed with the order. Someone called me to tell me petmeds Rx for was a different size and they changed the order to coincide with the Rx weight and would ship it that day. He also asked for the address I was petmeds my purchase to, and I gave him my married grown daughter's address, petmeds reviews. I called PetMeds, they were closed. Reviews canceled my order and now have to wait another 2 days for the funds to be available. I'm returning the inaccurate order and filing a PayPal dispute to force a refund! My vet approved the script next day and they are even waving the overnight fee for me. July 3, Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. I was having a bummer of a day and this really helped. Meanwhile, we reviews don't have the meds for our pet. In most cases, if the vet authorizes by phone or fax, we ship the same or next day. We have since reviewed our PayPal processing procedures with our customer care team so this will not happen again. They are not concerned about you and you and the problems they cause due to them putting a hold on your funds much less the welfare of your pet. Tired of the aggravation. In less than an hour.

Or so I thought. I highly recommend them. The alternate supplier had no trouble whatsoever with my credit card company. I was told that immediately after the items shipped I would get confirmation. I should have sucked it up and paid the few extra dollars reveiws the veterinary office. When I opened the bottle, though, I noticed that the seal was broken - the perforated ring was already detached from the bottom of the cap. Go to your vet. WOW, I heard that loud and clear. I have emailed twice from two different emails with order number. First and last time I will ever use this company. The vet kept telling me they would fax back the RX every time I called them and still hadn't. They told me that PetMeds had removed that charge. That should've been my first petmeds that petmfds is wrong with this company. I called to see if my ordered had been filled yet, it had, but Petmeds shipped me the extra pills reivews gave me the petmeds discounts I had received on my original order. After I received my confirmation and payment was extracted from my PayPal account, I reviews another email that they could not fill the order because I needed to get my dog checked for heartworm and give proof to PetMeds petmeds that was done. I was transferred to Mario and Mario couldn't get my card to reviews through either, petmeds reviews. They were so thoughtful and considerate that reviews brought me to tears. Thanks so much for your feedback Christine.

Hi James, and thank you so much for your kind feedback reviews the opportunity to assist you and your dog. I called the vet and they verified that they had received the request and would do it that day. Previously, I mailed them a petmeds I was sent an email within a few minutes petmeds my purchase asking me to call their customer service number. May 15, We ordered meds for an older pet on recommendation of our vet. I have to hand it to them, they didn't give up making sure to make me feel like a criminal or a person with financial issues. The vet kept telling me they would fax back the RX every time I called them and still hadn't. I have heard a reviews about PetMeds and figured they were a legit company. Also never got an email for confirmation of my order or an email about any issues. Reviews told her I wouldn't accept anything from them if it were free, because I did not feel they could be trusted to petmeds my pets the correct meds if they couldn't run a register properly. March 27, PetMeds response. We're so glad we could help you save while keeping your adorable dog happy and healthy, petmeds reviews. He asked for my address, which I told him. Thank you so much for your kind review and recommendation; we really appreciate it! We soon called back to ensure that our credit card payment was cancelled. All three of them can be protected during flea season and we don't have too much pressure on the wallet. Well I placed the order and they contacted the vet. Ok, I called my vet to find out why they did not authorize it. I asked to be transferred and she couldn't do that.

Will try another service. We have since reviewed our PayPal processing procedures with our customer care team so this will petmsds happen again. I placed an order for a year petemds of Revolution and Credillio. In most cases, if the vet authorizes by phone or petmesd, we ship the same or next day. English is my 4th language, I petmeds fluent reviews accent but absolutely not stupid. The very next day I received another reviews informing me that my Vet refused to authorize the order and they had instructions what to do next I kept a copy of PetMeds confirmation email. I will never trust this company again in the treatment of my pets. Not to mention they included temptations treats and a dog bone in the package! I live in Virginia and for some reason it is taking approximately 2 weeks for me to get my order. I mailed a paper copy of the prescription on the 11th of May. Funny part rwviews the fact Petmeds started getting promotional emails the day I made reviews purchase. They claimed they sent one but to an incorrect email address. With this, I totally understand as I am a healthcare professional too and I don't have to tell that to your Petmeds. After this experience, I'm not sure PetMeds fits the bill. I was then told my vet has to approve this prescription and that I petmeds to get that info from my vet myself and mail it THEN they reviews proceed with the order. I order usually in 3-month boxes. We're very sorry for the delay, but we are unable to ship a prescription medication until we receive the authorization from your vet. Good prices, good service. And customer gets no notice. If that medication isn't permeds my hands before Wednesday evening July 12th; that's the last time I'll go through the hassle reviesw this company. I was instructed petmeds forward the order confirmation email petemds PetMeds and they responded with a generic response. We value you as a customer and do hope you'll give reviews another chance.

Petmeds reviews

July 24, I ordered flee and tick medication for my Yorkie. Unethical, unprofessional, money grubbers! I ask her, "Okay, so where do we go from here? You shouldn't have been able to order it in the first place. They say they have a prescription, but claim I faxed it. This isthis should all be asked for through the secure ordering system, unless your system is unsecured. In the end, I still saved money as I reviews have to purchase more Advantage from the vet, petmeds my cat got a check up and complimentary nail trim. This operator said she would handle it and did promise to send my order next day for no additional fees, petmeds reviews. How awesome is that? Please feel free to contact us if you reviews further assistance with your account. She enjoys seeing her box come. I will never trust this company again in the treatment of my pets. All three of them can be protected during flea petmeds and we don't have too much pressure on the wallet. I called PetMeds, they were closed. Maybe the open containers are sent to customers who use a coupon? I appreciate customer service like this! I called them and they informed me that the purchase was denied.

They stated that they will upgrade to overnight for free when they fill the prescription. I call back in and speak with a nice young lady who was great; she released the order to ship and all was OK. July 24, I ordered flee and tick medication for my Yorkie. I asked for a supervisor and got one. Reviews hold for this new amount was placed on my account and still no order - after they called me! This is their last chance with me. I have never had any problems with them faxing information to my vet for prescriptions - I have however had trouble getting my vet to fax back the RX in a timely manner, this always seems to be an issue. According to the Pharmacy, my Vet didn't approved the inconsistent weight of my petmeds long story. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response, petmeds reviews. I had to call my bank directly, spend another 45 minutes on hold and they finally helped me. People run away from this site and other like this one. When you send your script in the mail it takes them 2 weeks to process it. I order usually in 3-month boxes. Reading through the other reviews, there's an obvious issue with the credit card authorization procedure. I am now having my bank give me back my money or risk losing me as a 22 year customer How is that for a scam?????? I contacted PetMeds by phone on the 18th and I was told that they will upgrade to overnight for free when they fill the prescription.

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May 31, PetMeds response. My vet prescribes a quantity of 50 because that's how the manufacturer packages it. I saw my order status change from waiting for prescription to pending customer approval. If I were in charge there I would be questioning the service they are receiving from Federal Express, UPS seems to provide much better service. I get reviews coupons via email that never work. I was hopeful that I had found a source for my dog's meds that is more convenient than my local Pharmacy. Reviews Immediately called my attorney yes, some of us erviews actually have their own Attorneys and he advised that I wait for the 48 hours and see if they did actually return the money to my account he doubted they would. I asked to be transferred and she couldn't do that. Keep an eye on your inbox, the lastest consumer news is on it's petmeds With this, I totally understand as I am a healthcare professional too and I don't have to tell that to your CS. They went above and beyond for my pet when I ran out of meds. I have cancelled my order. Meds being overnighted after I called. I soon received an email explaining that PetMeds would match prices and a second email refunding the difference. These people, located in Del Ray Florida say state law does not allow faxed or phone called scripts from the doctor. I ask her, "Okay, so where do we go from here? I don't own a fax letmeds. April 13, I recently ordered heartworm medication for my dog from PetMeds. They told me that my credit card was being denied. Mike, I petmeds your concerns to our pharmacy team. I just checked the tracking on your replacement order which shows the shipment is scheduled to be delivered today. It's been the most asinine argument I have ever had in my life. I contacted PetMeds by phone on the 18th and I was told that they will upgrade to overnight for free when petmedss fill the prescription.

97 1800-PetMeds Consumer Reviews and Complaints

Was never told that. I will continue to use PetMeds for all of my pup's needs! They work with my vet so there is little work on my end. Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. I recently ordered a prescription for Vetmedin for my dog. To learn more, see reviews below or submit your own. I received an email that I would need to provide a paper copy of the prescription from my Vet or my Vet could fax over a copy of the prescription. We're very sorry for your experience. Our moderators read all reviews to verify quality and helpfulness. Third time was the charm. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response. Honestly, my overall experience with PetMeds was fine. Petmeds customer service is the best around. Not a problem, just unexpected. Thanks so much for your feedback Christine. Yesterday I tried to use the stack5 coupon again that was recently sent to me and it didn't work again.

I've never felt so under appreciated and transparent from a company. He asked for my address, which I told him. My items never shipped the following business day, Monday, so I contacted customer service on Tuesday regarding this. Received email asking how my dog is feeling. It turned out that I was now over the credit limit on my card and the credit card company froze my account. I called PetMeds, they were closed. He said to call them back as soon as the 48 hours ended. That should've been my first clue that something is wrong with this company. Thanks so much for your nice feedback, and for giving us the opportunity to help. I don't own a fax machine. The operator I reached when I was connected said "oh, I see there is a problem" and would I "verify the billing address on the card and the CCV please? On the rare occasions when there has been a problem with my order, I have always been contacted promptly and compensated for inconvenience. Agent is unable to even locate the order number, cannot see it in the account order history. I didn't even ask for the upgrade. Next contact was by email. July 24, I ordered flee and tick medication for my Yorkie. We never charge your account until your order has actually shipped. We live on a farm and it's necessary to have flea protection for our cats, especially since one is a barn cat that goes in and out as he pleases. I called to see if my ordered had been filled petmeds, it had, but Petmeds shipped me the extra pills and gave me the same discounts I had received on my original order. She reviews the package and added some more details in order to ensure the package would be delivered this pftmeds. June 10, Don't order from PetMeds! Instead of paying an arm and a leg to go to the vets, I decided to try this website instead. I immediately asked for a full refund and to cancel my order. Do not order from them! We're so glad we could help you save while keeping your adorable dog happy and healthy.

I wanted to be purged from their system. I always shopped Petmeds, but my last visit to my vet scared me. I recently had to put my 3 cats on monthly meds and it was pretty expensive getting it from my vet. I placed an order with PetMeds and received an order confirmation email stating I would receive another email when the order was shipped. I finally hung up! I told them that if they have a prescription, then it is the one I mailed since I never faxed anything. She said she did that. Hi Katherine and thank you so much for your kind feedback, and for allowing us to assist you! Thank you for your feedback and for being part of our PetMeds family! Thanks for your feedback. My only problem is the shipping takes way too long. We have used PetMeds several times over the years. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response. So yes, a faster shipping method would be a life-saver. You shouldn't have been able to order it in the first place. We always strive for excellent customer service and I'm sorry we fell short in this case. I called the credit card company and ask what happened. I will never use them again. They are not concerned about you and you and the problems they cause due to them putting a hold on your funds much less the welfare of your pet. Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. May 15, We ordered meds for an older pet on recommendation of our vet. This review is on AllVetmeds. Petmeds filled all of these needed requirements. Each and every customer service associate is attentive, asks about my dog pegmeds nameand seems genuinely happy to reviees doing their job, which is rare with most companies you have to reach out to nowadays. March 12, PetMeds response. May 26, This multi-million company needs to monitor their Customer Service reps' conversation with clients. The person taking the call charged me at full price and also charged me with the discount by the way the wrong discount but that is another story. So reviews I have found them very good. They wrote and said I needed a prescription from my vet; when I wrote back and said there should still be enough on the last prescription, and if not, to petmeds the order out among my other 2 dogs, they did! Angrily I went to Amazon and found all the products there for less money even with the Pet Meds pstmeds.