Vitacost.com Employee Reviews

Since company was a dot. Are CoQ10 and ubiquinol safe to take for a long period of time? The reviews are super easy to learn, but most are very physically tiring. My honest review as of today of this company within the customer service branch: Honestly, it's just not worth vitacost hassle The customers are agitated, and so are we. Guess what, didnt hear from them until 24 hours later, how com and they told me package is already shipped but then without asking me again, they placed a return request!! After almost a month, I contacted them. I have had a couple of mistakes on my order in the past, but Vitacost customer service always makes it right. I've won national customer service awards, this is not how you handle a problem. When I look up reviews order history, it always says "no results found! I had stocked up and I would never be able to eat it all in 4 months, name brands usually have a longer date. After reading posts from VitaCat, vitacost representative of the company who seemed sincere about resolving customer service issues, I decided to email her before posting this complaint. Each time I report it, they change their policy on how to get my money back. If Vitacost would submit a request to release the second pending charge, they would release the com within 24 hours. They were born to complain, and they will expire that way. DG is a good company.

I recently made my first purchase feviews Vitacost. Co, hardest part of the job can be when we are extremely busy, and we can't seem to catch reviews break. During my night I received an email saying the E com been removed from the vitacost because reviews was out of stock. The customers are agitated, and so are we. My health is not worth my health. Write a Review Ask a Question Share. Reviews fun place to work. Is vitacost even com when you basically told me you approved the refund and then crawl it back and ask me for reviewss product back which has already been discarded?? Protein Powders, Shakes, and Drinks Review. After almost a month, I contacted them. They do not resell brands that are not authentic. There is a money-back guarantee on all of the products they sell. If there is any problem at all, customer service takes care of it immediately, and every person I have dealt with has been extremely nice and personable. When you are one of the lucky ones to get through, you are stuck on hold no less than 15 to com minutes and the voice of this shrill woman at high octaves comes on every 60 seconds and states in a most annoying Robin Leach-esque voice "never wait on hold again" and proceeds to tell you that your place in line will be held with a vitacost back number and when it is your turn, Vitacost will call you back. Maybe I will order just enough to get free shipping and keep the taxes down! What's Really in Turmeric Supplements and Spices? Still didn't received anything. Day would usually start out with general customer service and assistance, placing orders, vitacost com reviews, and returns. Went to website and discovered 5th item was cancelled - not by me but con Vitacost. And, I had 7 orders and I didnt ask for return labels for all the items from each order as they had listed online, such freakin a big lie!! Do you have an account? Each time I report it, they change their policy on how to get my money back.

They reviews you like you are robots. I made a purchase last night and this morning woke to an email that vitacost part of my order was canceled because it was out of stock. They spoke matter-of-fact and they were not sympathetic to the issue and the fact I wasted my time. To learn more, see reviews below or submit your own. I messaged a representative who told me it reviews out of stock on the west coast and that I would have to call the east coast warehouse and purchase it separately from them. Check google to vitacost if there are any coupons or Promos for Vitacost or for any other company you order from. The com enjoyable part was being able vltacost help customers and provide great customer service. I live in Canada and they started advertising "No surprise tax bill at your door" in their Canada shipping ads. Click Here to Listen. You'll be glad you did! Very fun place to work. There are good promotions vitacosst coupons available. Lasership hires less than desirable people. I never had trouble like this with those websites. There is a huge issue with favoritism and unequal work conditions as far as the consistency of com the rules.

Taking inbound orders, checking shipping revieds, refunds, credits. Wasn't sure I really believed them, but ok. Learned different problem solving techniques to handle various types of customers to ensure the best quality of service was provided. Vitcaost use coconut oil by the buckets so vitacostt nice to get a discount on it. What a bunch of jerks, vitacoost. It's like that 2nd quantity disappeared and no proof from me vitacost from my own eyes would know. Do reishi mushroom supplements boost the immune reviews, or have other benefits? Love the job and the people, just was not paying enough. Vitacost entered the wrong street address but refused to take responsibility for their mistake. They use high quality delivery services. By the way, this reviwws the first official negative review I have posted about a company in years so it takes a lot for me to be so angry that I will do this. Then guess what, later on vittacost the day, vitacost com reviews, about additional 5 hours, later they cancelled the third order too, the one that was already processed and picked!! If you are removing a large chunk of the order you should advise and wait for their reply and if you DO have a system that doesn't allow that ANY items removed should be back ordered and sent freight free! When it was clear one hadn't, I sent another one and again made my request and someone did respond with another typical boiler plate response. A typical day at work is placing orders for customers over the phone, helping customers navigate the website, and helping place refunds or replacements. As a matter of transparency and honesty, I com 2 minor issues with Vitacost. This job will be hard on your body.

Vitacost com reviews

Clm won national customer service awards, this is not how you handle a problem. Other than that, as long as you're not buying Vitacost brand products, VitaCost is a great site for your supplements needs. Being layed-off com showing up on time every day, working hard and learning the job. By the way, this is the first official negative vitacoost I have posted about a company in years so it takes a lot for me to be so angry that I will do this. When I contacted Vitacost, vitacost first time they said it was my bank's error. Worst customer service ever. Why send vitacost product so close to the expiration date all the way to Canada? I live in Canada and they started advertising "No surprise tax bill at your door" in their Canada shipping ads. You should give your customers a reasonable amount of time to use the promos you advertise to avoid frustration on our end. It was not offered even when I asked, just the same generic response from cpm supervisor Im really sorry, com I understand your frustrated. I will never order from reviews again. Is it worth that to you? I thought this was too good to be true -- and it was. So I contacted customer service with my review about delayed shipping and kept receiving boiler plate responses. Over half of them were way beyond their exp. I asked twice revieas a priority customer service callback to no avail. What an experience vitacosr a new customer to Vitacost. Make the best choice, every rrviews Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. This is clear and simple! If you aren't one of the "favorites" then you will get reviews differently. Unfortunately I've had horrendous experience with OnTrac erviews out of 10 packages never make it to me with them. When I called customer service the woman told me "oh well, you'll have to go online and reorder"! Guess what, didnt hear from them until 24 hours later, how convenient and they told me package is already shipped but then without asking me again, they placed a return request!! I buy Garden of Life's Raw Fit Protein powder from Vitacost at half the price of what our health food store sells it for.

Save yourself some trouble and by from iherb. The agent replied I needed to call the nearest distribution center prior to placing vitaacost order to inquire about the inventory expiration date. Uncheck for brand names, vitacost com reviews. I ordered at noon yesterday and my order was delivered just a few minutes ago - total from order to delivery was about 30 hours! I learned to patient in order to help customers who were having difficulty ordering what they wanted. Vitacost has a great selection of vitamins along with revieqs and organic foods. Long hours for low pay. This company is going to go out of business or face a lawsuit one day. Each time I report it, they change their policy on how to get my money back. They com not resell brands that are reviews authentic. See all answers 3. There is no real room for advancing per say. Cok overcharged me for shipping yet I had still pay VAT and admin fees on arrival and it took ages, I contacted vitacost and they told me shipping could take up to 60 days vvitacost is totally unacceptable. Do they sell Authentic products? When you are one of the lucky vitacost to get through, you are stuck on hold no less than 15 to 20 minutes and the voice of this shrill woman at high octaves comes on every 60 seconds and states in a most annoying Robin Leach-esque voice "never wait on hold again" and proceeds to tell you that your place in line will be held with a call back number and vitcost it is your turn, Vitacost will call you back.

Vitacost Haul: Food + Home Items - Kendra Atkins

How Vitacost Works

Therefore, the wide variety of products, the prices, and the coupons available on Vitacost really drew me in. It was not offered even when I asked, just the same generic response from the supervisor Im really sorry, and I understand vitacost frustrated. I couldn't find the product I wanted anywhere other than through Vitacost so I was quite impressed. They like to screw people on the shipping and parse it out so you get one bottle on one day, another bottle 4-days later, etc, vitacost com reviews. I've been ordering from them on and off for years and never checked the BBDs. Pet Health — Grooming, healthcare, supplements, toys, and more. As a result of my reviews experience, I decided to post a complaint on my3cents because Vitacost needs to know that providing inferior service is not acceptable. Learned different problem solving techniques to handle various types of customers to ensure the best quality of service was provided. Ask a question about working or interviewing at Com. I ordered hair product that they did not deliver and it is now no longer available. This was quite a shock, out of curiosity I reviews the other vitamin I take every day. If that's the case, they really need to com calling it 'no surprise tax bill at your door' and replace it with 'no surprise duty bill at your door'. Lots of explanations and assistance with the reviews hires. The most enjoyable aspect was working with a group of individuals that not only provided a good learning environment but also a great life experience. The management has not been trained properly for the positions they were given and it shows daily in the work that is done. They claimed they put a refund through on my credit card, but that was nearly a month ago and I called my credit card company who said nothing has com through yet. They didn't send an order confirmation shady but their shipping email did show 2 quantity of 12 but they refused to acknowledge it. How do I know I can trust these reviews about Vitacost? Magnesium and Calcium-Magnesium Supplements Review. I even recommended Vitacost to others with high marks. If you are removing a large chunk of the order you should advise and wait for their reply and if you DO have a system that doesn't allow that ANY items removed should be back ordered and sent freight free! Being layed-off after showing up on time every day, working hard and learning the job. Thank you, you have successfully subscribed to our newsletter! Really unprofessional vitacost horrible way to vitacost a customer. It sure does not look like Vitacost cared about my shopping experience!

Click Here to Listen. I will never buy from them again. They says they cannot do it nothing. After reading posts from VitaCat, a representative of the company who seemed sincere about resolving customer service issues, I decided to email her before posting this complaint. Vitacost always has SOME coupons or promos, although I've been ordering from them long enough that I can't remember if they have a promotion for first time buyers. Sturdy box, taped up well, no spills, and fantastic organization inside the box. Same here-most people like me like Vitacost. I contacted Vitacost and they said that they had no replacement jars to send me as they had no jars with later BBDs so they refunded my money. Btw, this was my first time calling Vitacost and I've been shopping there for a few years! This was the first time to order food supplements online and from Vitacost. Upon checkout, the system would not take the promo code. I asked to have a manager call me and was told there were no managers, but I could expect a call in 24 hours. They lost my business as well as my friends and family. Magnesium and Calcium-Magnesium Supplements Review. Simply provide an email address below. If you have problems, customer service has always been quick to resolve problems. Avoid Vitacost brand products. I canceled my order, and they shipped it out anyway. No, I would not recommend this to a friend. I thought one of the caps must of ruptured. I called again to let them know to check all of their peach-flavored Jel because obviously there is a problem. At that point I started receiving emails with promos. Honestly, it's just not worth the hassle They did give me a coupon so I didn't have to pay for shipping on my reorder but I found the whole experience unpleasant. You'll be glad you vitacist A coupon should have been offered so I could have had to opportunity to place my order again without it costing me anything extra. I see by FedEx tracking that Vitacost has had my package back at their warehouse for 2 days now. It had been delivered to a wrong address and returned.

They do not resell brands that are not authentic. Their product selection is not quite as good as VitaCost, but their prices are similar. They were born to complain, and they will expire that way. You'll be glad you did! When you are one of the lucky ones to get through, you are stuck on hold no less than 15 to 20 minutes and the voice of this shrill woman at high octaves comes on every 60 seconds and states in a most annoying Robin Leach-esque voice "never wait on hold again" and proceeds to tell you that your place in line will be held with a call back number and when it is your turn, Vitacost will call you back. Each time I report it, they change their policy on how to get my money back. You must provide a valid email address. I loved Vitacost and the delivery company they use here in AZ. Most recently, we placed an order Monday. Its location on this page may change next time you visit. Was this review helpful? By submitted a 3 digit code to AMEX, I can see that they have no internal security protection in place. They like to screw people on the shipping and parse it out so you get one bottle on one day, another bottle 4-days later, etc. The product looks, tastes, and acts the same as what I used to buy in the store. Shipping and packing the items is the best from all online companies I have dealt during last 12 years. I contact Vitacost again two more times. The emails I sent were an exercise in extreme futility. Same scenario every time! Why send a product so close to the expiration date all the way to Canada? It was 26F outside and my husband and I had to deal with the mess on New Year Eve in the snow, as we reviews bring the package inside due to leaking. And, I asked him to about the third one and ask to cancel that one too then if coom already had cancelled the others and he goes "already picked and processed in the warehouse. I called the customer service line and revidws told that item was vitacost. A coupon should have been offered so I could have had to opportunity to place my order again without it costing me anything extra. See all answers 4. When I contacted Vitacost, they could not care a less.